What an agentic operations platform actually is.
Most AI in enterprise software stops at suggestion: it drafts, summarises and answers, then hands the work back to a person to re-enter somewhere else. The Splenta platform is built the other way round - the agent does the work in the real system, and the person handles what the agent should not decide alone.
What is an agentic operations platform?
It is software that runs day-to-day operational work autonomously inside a policy you set, rather than assisting a person who runs it manually. The agent reads the same records your team reads, takes the same actions through the same authorization, and stops at the boundary you draw. Arin, PECO and Semorel are three ways of applying that idea - continuous operation, in-app automation, and agent access to your own product.
How is this different from a chatbot on top of an ERP?
A chatbot produces text and leaves the system unchanged; you still perform the action. These agents perform the action and write it to the record. The difference shows up in the failure case: a chatbot that is wrong wastes your time, whereas an agent that acts must be governed - which is why every action runs through scoped authorization and lands on an append-only ledger that shows who or what acted.
Where do Arin, PECO and Semorel differ?
Arin is a single-tenant agent that runs a function continuously - it works procurement in the background, handles the routine within policy, and hands you only decisions that genuinely need judgment. PECO lives inside an application: a plain-language assistant plus a visual builder over one shared action model, so a request becomes a confirmed, repeatable automation. Semorel is a drop-in client-side SDK that lets a trusted agent read what is on screen in your own app and invoke its actions in-session.
What does “on the record” mean in practice?
Human and agent actions carry the same weight in the audit trail. There is no side channel where automation happens off the books and gets reconciled later. Every action is attributable, replayable and scoped by the same authorization model, which is what makes it defensible to an auditor rather than merely convenient to operations.
Do you have to hand over control to adopt this?
No. Autonomy is a setting, not a commitment. Agents run at the level you configure - observe only, propose, act with confirmation, or act within policy - and the boundary is enforced by scoped tokens rather than by prompt instructions. Teams typically start in observe mode on one workflow and widen the envelope as the escalation quality proves itself.
What does this need from the systems you already run?
An agent can only be governed if the thing it acts on has a real record and a real permission model. Where that exists, the platform connects to it. Where it does not, the Agentic Enterprise modules provide it - which is why the systems of record and the agent layer are designed together rather than sold as unrelated products.